If you’re experiencing an issue with the app where Rainbow unexpectedly crashes, this article will help!
App crashes can sometimes result in a blank “white screen” on the Rainbow app or crash completely.
The best way to resolve this is by performing a refresh on either your iOS or Android device followed by force quitting the app.
Refreshing on iOS:
Step 1: Go to Settings (within Rainbow)
Step 2: Tap Developer Settings
Step 3: Tap Clear Local Storage
Step 4: Force quit and re-open Rainbow
Refreshing on Android:
Step 1: On your home screen, press your finger down on the Rainbow app until a pop-up appears
Step 2: Tap "ⓘ" for app info.
Step 3: "Force Stop" the Rainbow app.
Step 4: Click “OK”
Step 5: Open the "Storage" tab
Step 6: Select "Clear Cache" to delete all cached information