🔃

Refresh Rainbow

If you’re experiencing an issue with the app where Rainbow unexpectedly crashes, this article will help!

App crashes can sometimes result in a blank “white screen” on the Rainbow app or crash completely.

The best way to resolve this is by performing a refresh on either your iOS or Android device.

‼️

Before we get started, it’s important to note that this won’t affect your wallets, only the temporary data on your phone, but we would recommend making backups of all wallets in case anything ever happens to your phone!

Refreshing on iOS:

  1. Go to Settings (within Rainbow)
  2. Tap Developer Settings
  3. Tap Clear Local Storage

Refreshing on Android:

‼️

Before following these instructions, much as we alluded to earlier, it is highly recommended you write down any secret phrases, save any data, or back up your wallet(s) beforehand.

  1. Go to Settings (within Rainbow)
  2. Tap Developer Settings
  3. Tap Clear Local Storage

Still running into issues? Connect with us anytime at support@rainbow.me 🌈